Contact Pet Pavilion · Abu Dhabi

Get In Touch With Pet Pavilion

WhatsApp, call, email or drop by. The front desk is open 8am to 8pm every day, and the emergency line never closes.

Open daily 8am–8pm 24/7 emergency line 4.5★ · 343 Google reviews Mussafah, Abu Dhabi
A golden retriever waiting at the Pet Pavilion reception desk in Mussafah

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Your message opens in WhatsApp or your email app, ready to send — nothing is stored on this website. In an emergency, don't wait for a reply: call +971 56 917 7147.

Visit us

Find Us In Mussafah

Clinic, hospital, pool, salon, hotel, daycare and shop — all in one building in Mussafah. Drop by for a tour, or message first and we'll have someone ready to show you around.

Address

Pet Pavilion, Plot M35
Street 13, Mussafah Area
Abu Dhabi

Opening hours

Daily8:00AM-8:00PM
Emergency line24 hours

Can't make it in?

Our door-to-door pet taxi brings your pet to us and home again — climate-controlled, with trained handlers. About the pet taxi

Quick answers

Before You Message Us

The questions the front desk hears most. If yours isn't here, just ask.

Do I need to book in advance?

Yes. We keep numbers limited so every pet gets a low staff-to-pet ratio, so please book ahead — by WhatsApp, phone or email.

What types of pets do you see?

All of them — dogs and cats first and foremost, but also rabbits, birds and other small companions.

How old does my dog need to be for daycare or boarding?

Dogs need to be at least 9 months old, fully vaccinated and sterilised to join daycare or stay at the pet hotel.

Can you give my dog their medication while boarding?

Absolutely, and there is no charge. Just bring the medication in its original packaging — please don’t pack it inside the food container.

Do I bring my own food for boarding?

Yes, please bring your pet’s usual food. We’ll ask whether they eat once or twice a day and how much, and keep to that routine.

Follow along

See What's Happening At The Pavilion

Pool days, new arrivals at the hotel, adoption events and the occasional very good dog.

A pack of dogs racing across the turf in the Pet Pavilion daycare arena A golden retriever grinning by the Pet Pavilion swimming pool A white cat lounging on top of a cat tree in the Pet Pavilion cat wing A pomeranian peeking out of the window of its room at the Pet Pavilion hotel

Every photo was taken at Pet Pavilion in Mussafah — follow us for the daily ones.

Your Pet Deserves It

Book a visit, ask a question or just say hi — the team answers on WhatsApp every day, 8am to 8pm.

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